:root{--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;--ink:#171c1b;--ink-soft:#4e5a57;--muted:#75807c;--paper:#efeee8;--paper-strong:#e4e1d7;--surface:#fffdf8;--surface-strong:#f6f4ec;--line:#d8d3c6;--line-strong:#bbb4a4;--sidebar:#111816;--sidebar-soft:#1b2421;--sidebar-line:#2d3935;--teal:#0d7468;--teal-dark:#09594f;--teal-soft:#dcefeb;--coral:#df745b;--blue:#315f91;--amber:#a76b13;--red:#ad3f33;--green:#247946;--shadow:#232a261a}*{box-sizing:border-box}html,body{min-height:100%}body{background:linear-gradient(90deg, #171c1b09 1px, transparent 1px), linear-gradient(0deg, #171c1b09 1px, transparent 1px), var(--paper);color:var(--ink);background-size:28px 28px;margin:0;font-family:Aptos,Segoe UI,system-ui,sans-serif}button,input,textarea{font:inherit}button{cursor:pointer}h1,h2,h3,p{margin-top:0}h1,h2,h3{letter-spacing:0}p{color:var(--muted);line-height:1.5}.controlRoomLayout{grid-template-columns:244px 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h1{max-width:820px;margin-bottom:8px;font-size:clamp(2rem,4vw,3.4rem);line-height:1.02}.heroBand p{max-width:640px;margin-bottom:0;font-size:1rem}.heroStatusStack{justify-items:end;gap:8px;display:grid}.controlStatus.isQuiet{color:var(--ink-soft)}.kpiGrid,.dashboardGrid,.liveQcSurface,.evidenceStrip{width:100%}.kpiGrid{grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-bottom:16px;display:grid}.kpiCard{border:1px solid var(--line);background:var(--surface);min-height:112px;box-shadow:0 10px 28px var(--shadow);border-radius:8px;grid-template-columns:38px minmax(0,1fr);gap:12px;padding:14px;display:grid}.kpiIcon{background:var(--teal-soft);width:38px;height:38px;color:var(--teal);border-radius:8px;place-items:center;display:grid}.kpiCard p,.kpiCard span{color:var(--muted);margin:0;font-size:.82rem}.kpiCard strong{margin:4px 0;font-size:1.55rem;line-height:1.1;display:block}.dashboardGrid{grid-template-columns:minmax(0,1.7fr) minmax(320px,.8fr);align-items:start;gap:16px;display:grid}.eventSurface,.agentRail,.liveQcSurface{border:1px solid var(--line);box-shadow:0 16px 38px var(--shadow);background:#fffdf8f7;border-radius:8px}.sectionHeader{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:14px;min-height:64px;padding:14px 16px;display:flex}.sectionHeader svg{color:var(--blue)}.liveQcSurface{margin-bottom:16px}.liveQcHeader svg,.modeBadge svg{color:currentColor}.modeBadge{background:var(--teal-soft);color:var(--teal-dark);border-color:#0d746847}.liveQcBody{grid-template-columns:minmax(280px,.95fr) minmax(260px,.75fr) minmax(340px,1.1fr);gap:16px;padding:16px;display:grid}.liveQcForm,.liveQcResult,.previewStack{align-content:start;gap:12px;min-width:0;display:grid}.uploadGrid{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;display:grid}.uploadDropShell{min-width:0;position:relative}.fileDrop{border:1px dashed 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10px}.brandBlock,.sidebarFooter{text-align:center;grid-template-columns:1fr;justify-items:center}.brandBlock div:last-child,.sidebarFooter div:last-child,.sidebarItem span,.sidebarGroup>span,.sidebarItem strong{display:none}.sidebarItem{grid-template-columns:1fr;justify-items:center}.liveQcBody{grid-template-columns:1fr}}@media (max-width:980px){.controlRoomLayout{grid-template-columns:1fr}.controlSidebar{height:auto;position:relative}.sidebarNav,.sidebarGroup{grid-template-columns:repeat(5,minmax(42px,1fr))}.sidebarGroup,.brandBlock,.sidebarFooter{display:none}.controlTopbar,.heroBand{flex-direction:column;align-items:flex-start}.heroBand,.kpiGrid,.dashboardGrid,.evidenceStrip,.uploadGrid{grid-template-columns:1fr}.heroStatusStack{justify-items:start}.eventTableHead{display:none}.eventRow{grid-template-columns:1fr;gap:10px}}@media (max-width:640px){.dashboardContent{padding:16px}.controlTopbar{padding:12px 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svg,.adminPilotTile svg{width:34px;height:34px;color:var(--teal);background:#0d74681a;border-radius:8px;place-items:center;padding:8px;display:grid}.pilotCreditTile:nth-child(2) svg,.adminPilotTile:nth-child(2) svg{color:var(--amber);background:#a76b131a}.pilotCreditTile:nth-child(3) svg,.adminPilotTile:nth-child(3) svg{color:var(--blue);background:#315f911a}.pilotCreditTile span,.pilotCreditTile small,.adminPilotTile span{color:var(--muted);text-transform:uppercase;font-size:.76rem;font-weight:900;display:block}.pilotCreditTile strong,.adminPilotTile strong{overflow-wrap:anywhere;margin:2px 0;font-size:1.45rem;line-height:1.1;display:block}.adminPilotTile{grid-template-columns:34px minmax(0,1fr) auto}.adminPilotTile strong{text-align:right;min-width:42px}.pilotUsageBand{border-top:1px solid var(--line);border-bottom:1px solid var(--line);gap:8px;padding:12px 0;display:grid}.pilotUsageBand 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solid var(--teal);background:var(--teal);color:#fff;border-radius:8px;justify-content:center;align-items:center;gap:8px;min-height:38px;padding:8px 11px;font-weight:900;display:inline-flex}.pilotCorrectionForm select{border:1px solid var(--line);background:var(--surface);width:100%;min-height:38px;color:var(--ink);border-radius:8px;padding:8px 10px}.pilotLocaleRequestForm{gap:10px;display:grid}.pilotLocaleRequestForm label{gap:6px;display:grid}.pilotLocaleRequestForm select{border:1px solid var(--line);background:var(--surface);width:100%;min-height:38px;color:var(--ink);border-radius:8px;padding:8px 10px}.pilotLocaleRequestForm button{min-height:36px;color:var(--teal);cursor:pointer;background:#0d74681a;border:1px solid #0d746847;border-radius:8px;justify-self:start;padding:8px 11px;font-weight:900}.pilotPrimaryButton{justify-self:start;margin:0 14px}.pilotEventAction{gap:12px;padding:14px;display:grid}.pilotEventAction p{margin:0}.pilotEventSnapshot{grid-template-columns:auto minmax(0,1fr) minmax(100px,auto);align-items:center;gap:8px;display:grid}.pilotEventSnapshot strong,.pilotEventSnapshot span{overflow-wrap:anywhere}.pilotEventSnapshot span{color:var(--muted);font-size:.84rem;font-weight:900}.pilotCorrectionButtons{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;display:grid}.pilotCorrectionForm button{border-color:var(--line);background:var(--surface);width:100%;color:var(--ink)}.pilotCorrectionForm:first-child button{color:var(--green);border-color:#24794661}.pilotCorrectionForm:nth-child(2) button{color:var(--blue);border-color:#315f9161}.pilotCorrectionForm:nth-child(3) button{color:var(--amber);border-color:#a76b1361}.pilotHistoryPanel{display:grid}.pilotHistoryTable{min-width:0;display:grid;overflow-x:auto}.pilotHistoryHead,.pilotHistoryRow{grid-template-columns:minmax(104px,.55fr) minmax(108px,.55fr) minmax(134px,.72fr) minmax(72px,.36fr) minmax(118px,.62fr) minmax(220px,1.35fr) minmax(168px,.85fr);align-items:center;gap:10px;min-width:980px;display:grid}.pilotHistoryHead{border-bottom:1px solid var(--line);min-height:36px;color:var(--muted);text-transform:uppercase;padding:0 14px;font-size:.71rem;font-weight:900}.pilotHistoryRow{border-bottom:1px solid var(--line);min-height:76px;padding:12px 14px}.pilotHistoryRow:last-child{border-bottom:0}.pilotHistoryRow strong,.pilotHistoryRow span,.pilotHistoryRow p,.pilotHistoryRow time{overflow-wrap:anywhere;min-width:0}.pilotHistoryRow span,.pilotHistoryRow time{color:var(--muted);font-size:.84rem;font-weight:800}.pilotHistoryRow p{color:var(--ink-soft);margin:0;font-size:.88rem}.pilotStatusPill{border:1px solid var(--line);border-radius:8px;align-items:center;gap:6px;width:fit-content;min-height:28px;padding:5px 8px;font-size:.75rem;font-weight:900;display:inline-flex}.pilotStatus-ok{color:var(--green);background:#24794614;border-color:#24794659}.pilotStatus-processing{color:var(--amber);background:#a76b1317;border-color:#a76b1359}.pilotStatus-received{color:var(--blue);background:#315f9114;border-color:#315f9159}.pilotStatus-failed{color:var(--red);background:#ad3f3314;border-color:#ad3f3359}.pilotEmptyState{min-height:120px;color:var(--muted);text-align:center;align-content:center;place-items:center;gap:8px;padding:18px;display:grid}.pilotEmptyState svg{color:var(--coral)}@media (max-width:980px){.customerPilotHeader,.adminPilotsHeader{align-items:start;display:grid}.pilotHeaderBadges{justify-content:flex-start}.pilotCreditGrid,.adminPilotGrid,.pilotConsoleGrid,.pilotUploadGrid,.pilotTextGrid,.pilotCorrectionButtons{grid-template-columns:1fr}}@media (max-width:640px){.customerPilotPage,.adminPilotsPage{padding:16px}.pilotModeSelector{grid-template-columns:repeat(2,minmax(0,1fr))}.pilotEventSnapshot{grid-template-columns:1fr}.pilotHistoryTable{overflow:visible}.pilotHistoryHead{display:none}.pilotHistoryRow{grid-template-columns:1fr;gap:7px;min-width:0}.adminPilotTile{grid-template-columns:34px minmax(0,1fr)}.adminPilotTile strong{text-align:left;grid-column:1/-1}}@keyframes spin{to{transform:rotate(360deg)}}